Contact Us

If you need help placing an order, tracking your purchase, arranging your return, choosing the right size and fit or managing your Erdem.com account, our Customer Service team will be happy to help.

Please send us an email or call us using the information provided below. Our Customer Service hours are 09.30 - 18.00 GMT Monday - Friday. Any queries received outside of these hours will be addressed as soon as possible during working hours. Please allow 24 hours for a member of our team to contact your regarding your query.

Customer Service Contacts

Phone

+44 (0) 203 327 3758

Email

[email protected]

Write to us:

Erdem.com
70 South Audley Street
London, W1 2RA
United Kingdom

Returns

If you placed an order as a guest or have any problems accessing your account please contact [email protected] to request your return.

For more information on returning items, including the returns address, please see our Returns Policy.